L3VLUP
Concepts

Outputs against outcomes

Shipping is an output. Nobody pays for outputs.

1 idea that carry it

  • FrameworkProductBook

    Shipping is an output. Nobody is paying for outputs

    Measure what changed for the customer, not what was shipped; a team given an outcome behaves differently from one given a list.

    Product interviews at large companies, metrics questions, and any discussion of how a team should be judged.

    From Escaping the Build Trap · Melissa Perri