Help and support

Signing in

L3VLUP has no passwords. Enter your email address and we send you a sign-in link, which works once and expires after thirty minutes. If it has not arrived within a few minutes, check your spam or promotions folder, then ask for a new one.

L3VLUP inside ChatGPT

In ChatGPT, L3VLUP can search open internships, spring weeks and graduate roles, explain what a career in finance or technology involves, define a finance term and give you a technical interview question to practise. None of that needs an account.

If you connect your L3VLUP account, ChatGPT can also read your career target, your application pipeline, your next steps and your recent drill results, so its advice starts from where you are. It can read only; it cannot change anything on your account, and it never sees your email address, your notes or your documents. You approve the connection on an L3VLUP page before anything is shared.

To end a connection, open your connections while signed in and choose Disconnect, or remove L3VLUP in ChatGPT's settings. It stops working at once. The privacy notice sets out exactly what is shared and kept.

Your data

You can ask for a copy of what we hold about you, ask us to correct it, or have your account and everything on it deleted. Email suro@l3vlup.com from the address on your account and we will answer within thirty days.

Purchases

For a question about something you bought, email the same address with the email you paid with and, if you have it, the reference from your receipt. The terms cover cancellations and refunds.