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AI Product Sense Drill

An ordinary product case asks you to design for a user in a system that behaves the same way every time. An AI case adds a component that is right most of the time and confidently wrong the rest, and that moves every interesting decision: what the model does unsupervised, how you would notice it failing, what the user sees when it does. This is why a recited framework fails so visibly here. A framework tells you which boxes to fill. It does not tell you where to put the line between what a model decides and what a person decides, and that line is the answer.

Fifteen decisions across three products. Every choice returns the reasoning, not a score.

Pick a product

Three shapes, three different answers. What changes between them is not the framework, it is which failure is expensive.

The brief

Weekly active users have plateaued. Developers who stay are extremely engaged, and most people who try it never return after the first session. Leadership wants an order-of-magnitude increase in weekly actives.

Constraint

Three engineers. One quarter. The model itself is not yours to change.

0/5
1

Where do you start?

2

A first session fails most often when the assistant edits several files and gets one wrong. What do you change?

3

How would you know the change worked, before users tell you?

4

What is the failure you would most want to catch, and how would a user experience it?

5

What do you take to leadership as the measure, and what would make you stop?

Where that leaves you

Keep going.

0 of 5 decisions made.

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